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Sharp Grossmont Hospital offers a team of patient experience navigators to help patients navigate the complexities of their health journey and access hospital resources during their stay.
Sharp Grossmont Hospital offers a team of patient experience navigators to help patients navigate the complexities of their health journey and access hospital resources during their stay. One patient experience navigator, Ernel Alfonso, helped a patient feel more at ease during his first hospital stay by clarifying medical terminology, answering questions, and providing additional lines of communication between himself and hospital care teams