Built for Healthcare. A Partner Healthcare Leaders Rely On.
For more than 40 years, Concern has supported hospitals and health systems with a clinically led EAP built for the realities of healthcare work. We provide confidential, accessible support for employees, physicians, leaders, and their families — strengthening wellbeing, resilience, and retention in environments where the stakes are high, and the pace is demanding.
What Sets Concern Apart
- Culturally Attuned Counselors experienced with the unique stressors and emotional demands facing healthcare professionals.
- Immediate In‑the‑Moment Phone Access for distressed employees, with real-time de‑escalation to help regain focus and stabilize the situation.
- Certified Coaches who build resilience, support setting appropriate limits, and help navigate today’s “always on” healthcare culture.
- Hospital‑Specific Critical Incident Response led by skilled facilitators following distressing workplace events.
- Leadership & HR Consultation to support leaders navigating performance concerns, team conflict, and high‑acuity employee situations.
- Resident & New Physician Support through proactive wellness checks to normalize help-seeking, strengthen coping skills, and increase awareness of resources.
- Training That Fits Healthcare Operations with concise 30‑minute sessions designed for unit meetings, team huddles, and shift‑based schedules — focused on practical skills leaders can use immediately.
- High‑Touch Partnership with dedicated account management, responsive service, and seamless integration with existing wellbeing, HR, and safety strategies.
Why It Matters
Caring for patients starts with caring for the people who care for them — and healthcare organizations choose Concern because we understand the clinical environment, the operational pressures, and the real‑world challenges facing the people who keep healthcare running.
“Concern EAP is more than a vendor. They are a trusted extension of our workforce wellbeing strategy, helping us support caregivers, strengthen resilience, and ensure our employees, physicians, and leaders have access to timely, meaningful care.” – Chief Human Resources Officer, California Health System
Learn more: www.concernhealth.com
Contact:
Jean Altman
Manager Business Development & Communications
jean_altman@concernhealth.com