Emergency Department/Trauma

About Emergency Department/Trauma

California’s emergency departments (EDs) provide critical health services to those experiencing trauma, injury, or acute medical conditions. EDs offer comprehensive care, do not require previous authorization, and are open 24/7 year-round. EDs are facing unprecedented patient volume, with a 42% increase in the past seven years. By improving access to care for primary and specialty services, emergency visits can be reduced. More focused state and federal policies will be required to reduce Californians’ health care risks and ensure equitable access to appropriate care levels before people need emergency care.

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New Ambulance Provider: The San Diego City Council voted 9-0 at its April 13 meeting to switch ambulance providers from American Medical Response (AMR) to Falck, a Danish company that is the largest ambulance operator in the world. This is the first time in 32 years that San Diego will have a new ambulance provider. The five-year contract requires a six-month transition period from AMR to Falck.