Quality

About Quality

California’s hospitals prioritize the quality of care they deliver, and the safety of their patients above all. To help hospitals continuously improve quality, reduce medical errors and adverse events, and maximize patient safety, CHA partners closely with the Hospital Quality Institute.

HQI’s work includes reducing patient harm, reducing health care-associated infections, reducing hospital readmissions, improving patient experience and improving maternal/child outcomes. Hospitals and health systems that belong to HQI use it as an source of performance data and analytics to focus improvement opportunities and take best practices to scale. In addition, the Collaborative Healthcare Patient Safety Organization (CHPSO), the nation’s largest and longest operating patient safety organization, is a division of HQI.

5 Things To Know: Medi-Cal Managed Care Contract Appeals, HQI Annual Conference, Behavioral Health, New Homeless Shelter, and Medical Device Vulnerability

MEDI-CAL MANAGED CARE CONTRACT APPEALS: Aetna Better Health of California, Blue Shield of California Promise Health Plan, Community Health Group, and Centene Corporation have all appealed the Department of Health Care Services’ notice of intent to award Medi-Cal Managed Care contracts in San Diego County. Health Net — owned by Centene — was awarded contracts in a number of counties, it is protesting its absence from Los Angeles County. In its appeal, Health Net contends that its historical presence and work providing Medi-Cal in the region merits its continued provision of managed care in the county.